All orders are processed within 2-4 days (except during holidays peak season).
Kindly note that the processing procedures includes checking (for defects), packing and dispatching. Once all of these are completed, the tracking number will be provided to you via email.
Shipping rates and delivery estimates
Actual shipping charges (if applicable) for your order will be calculated and displayed during checkout.
Estimated delivery time
USA and Canada
7-10 business days*
10-15 business days*
Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.
*Expect another week of delivery for certain items due to the current COVID-19 situation.
The given delivery dates are estimates derived from date an order is out for shipment, keeping in mind of the transit time.
Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures or any unforeseen situations.
Customs, duties, and taxes
TstudioCo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
TstudioCo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team at firstname.lastname@example.org directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Should you have any questions or can’t find the answer in our policies, please do not hesitate to contact us.